Terms of Service

Agreement

These terms are an agreement between you and Sort Works Ltd, 128 City Road, London, EC1V 2NX, United Kingdom (Registered in England and Wales, company number 16980143). They apply when you use Sort, our website, desktop app and related services. If you use Sort for an organization, you accept these terms for that organization and confirm that you can do so. If your organization has a separate signed agreement with us, that agreement applies where it differs from these terms.

Sort is for business and professional use. You must be at least 18 to use it. If you do not agree to these terms, do not use Sort.

Accounts and workspaces

• You sign in with an email link or a Google account. Keep access to your email and Google account secure.
• A workspace belongs to the organization that created it. Workspace owners manage members, teams, settings, connected services and billing, and can remove members.
• You are responsible for activity in your account. Tell us at once if you think someone else has accessed it.

Your content

You and your organization own the content you put into Sort, including pages, files, comments, chats and email. You give us permission to host, copy, process and display it only as needed to provide, secure and support Sort for you. We do not use your content to train AI models.

You are responsible for your content and for having the rights to it, including content you import from other services. Our Privacy Policy explains how we handle personal data.

AI features

• AI output can be wrong, incomplete or out of date. Review it before you rely on it, and do not use it as professional legal, financial or medical advice.
• The AI can take actions you ask for, such as editing pages, sending email or running scheduled tasks. You are responsible for the actions you ask it to take.
• AI features use third-party providers, as described in our Privacy Policy. As between you and us, you own the output the AI creates for you.

Connected services

You can connect other services, such as Google Drive or your email domain. When you do, you allow Sort to access data from that service to provide the features you use. Your use of those services is governed by their own terms. You can disconnect them at any time. We are not responsible for those services or for changes they make that affect Sort.

Acceptable use

You must not:

• break the law, or infringe the rights or privacy of others;
• upload malware, or try to access accounts, workspaces or systems without permission;
• use Sort to send spam or to harass or harm anyone;
• disrupt or overload Sort, or work around its limits or security;
• copy, resell or reverse engineer Sort, except where the law allows it;
• use Sort or its output to build a competing product.

Fees and payment

• Paid plans are billed per workspace, in advance, for each billing period. Prices are shown on our pricing page or in your order and exclude taxes unless stated.
• For your first paid month, you can ask for a full refund of that month's fee. Other fees are not refundable, except where the law requires.
• Plans include fair use. If your usage causes unusual cost or affects the service, we will contact you to agree on a suitable plan.
• We will give you at least 30 days' notice of a price change. It applies from your next billing period after the notice.
• If a payment is overdue, we may suspend the workspace after giving you notice.

Ending your use

You can stop using Sort and cancel your plan at any time. The cancellation takes effect at the end of the current billing period. We may suspend or end your access if you seriously or repeatedly break these terms, or if the law requires it. Where we can, we will tell you first.

After a workspace is closed, you can ask us for a copy of its content within 30 days. After that, we delete it as described in our Privacy Policy.

Our service

Sort and its software, design and brand belong to us and our licensors. We keep improving Sort and may change or remove features. If a change significantly reduces a paid feature you use, we will tell you in advance. Features marked as beta or preview may change or be withdrawn. If you send us feedback, we may use it without any obligation to you.

Disclaimers

We work to keep Sort available, secure and reliable, but we provide it "as is" and "as available". To the extent the law allows, we do not promise that Sort will be uninterrupted or error free, or that it will meet every requirement you have.

Limitation of liability

To the extent the law allows, neither party is liable for indirect or consequential loss, or for loss of profit, revenue, goodwill or data. Each party's total liability under these terms is limited to the fees paid or payable by your organization for Sort in the 12 months before the event that caused the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

Changes to these terms

We may update these terms. We will tell you about important changes at least 30 days before they take effect. If you continue to use Sort after that, the new terms apply. If you do not agree, you can cancel before they take effect.

Governing law

These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute about them.

Contact us

Email [email protected] or write to Sort Works Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.